Matt Jordan

Next Generation MSP: Optimization

By: Matt Jordan, Vice President, Corporate Strategy & Development

During the past nine years of delivering cloud solutions to government and industry, JHC Technology has identified a gap in the delivery of Managed Service Provider (MSP) solutions in a cloud environment. As an AWS Premier Consulting Partner with the DevOps, Government, and Non-Profit competencies, as well as the GovCloud Skill Partner Status, there are few workloads that we haven’t helped customers migrate and manage in a cloud environment. We also deliver these solutions through Microsoft Azure, where we are a Silver Cloud Partner. Our focus with MSP is around a structured, repeatable, five-step MSP process:

Evaluation >  Automation > Optimization > Monitoring > Integration

We previously discussed the Evaluation and Automation phases as part of the MSP process. In this blog – the third in a series of five on Next Generation MSP (NG-MSP) – we’ll touch on Optimization, a critical component of a successful MSP strategy from both performances as well as a cost perspective. Optimization considers leftover infrastructure from “lift and shift” migration models and keeping abreast of best practices in instance usage, including right-sizing and auto-scaling.

Infrastructure alone isn’t always the full story as licensing plays a large driver in business cases given existing investments or necessary upcoming requirements. This ability to go beyond infrastructure and into a holistic optimization discussion is an area where JHC Technology continues to provide value. NG-MSP may include an ability to transition from licensed databases to license-included database technologies. Cost savings from reducing or eliminating redundant storage in favor of fault-tolerant architectures is another step forward from a performance and fiscal perspective. It’s also an opportunity to evaluate deployment models to take advantage of microservices. The cloud-first NG-MSP optimization component continues to focus on:

• Minimal cloud footprint to meet business requirements
• Proper scaling architectures to serve growth and demand
• Microservice utilization where appropriate
• Built-in security monitoring through tools such as CloudCheckr
• Custom NG-MSP delivery models to meet organizational and compliance requirements
• Change management through scripting to ensure efficient deployment

We’ve done this long enough to know that NG-MSP models cannot be a one-size fits all proposition, which is why optimizing as much as possible within an environment will allow efficient operation from both a performance and cost perspective.

JHC Technology stands ready to support your organization’s cloud environment with our NG-MSP services. To discuss options, please reach out to

Matt Jordan is Vice President, Corporate Strategy & Development, at JHC Technology and a Certified AWS Solution Architect. Connect with him at or through LinkedIn and Twitter.


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