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163 Waterfront Street, Suite 450

National Harbor, MD 20745


©2019 by JHC Technology. Proudly created with Wix.com

DUNS: 961809790 | CAGE Code: 5YRC8 | NAICS Codes: 423430, 518210, 541511, 541512, 541513, 541519, 541990


Career Openings at JHC Technology


Full Time

Job Summary:

We’re ready to bring our next key player to the JHC Technology team! Perhaps it’s you? We’re expanding our Cloud Support team and looking for a true leader in the role of Senior Cloud Cost Analyst. It’s a critical piece in our family, as the Senior Cloud Cost Analyst is responsible monitoring our multi-cloud infrastructure environments and helping ensure adherence to client standards and best practices.

Our Cloud Support team is a pivotal piece of our pre and post-sales organization, assisting the Sales team with critical pricing and estimation activities to make sure we’re bidding on and winning the industry’s biggest opportunities. After the sale, you’re focused on management of our cloud environments to help customers optimize on AWS, Azure, and Google cloud environments.

But it’s not just cost, you’re also on the go-to group for supporting customer needs around incident management, architecture assessments, tagging and optimization methodologies, and even coding of cloud infrastructure. As a Senior Cloud Cost Analyst, you’ll be right in the thick of things, reporting to Senior Leaders, engaging with external partners, and being a recognized face within the cloud community. We’ll expect you to bring a background in cloud technologies, as well as a general understanding of client/server architecture, operating systems, and cloud-based software applications. We’re also looking for your background to include DevOps engineering to help round out the package.

What you’ll be involved with:

  • Provide advice to help maintain AWS Cloud Infrastructure in Optimal Configuration from a budgetary perspective

  • Provide Functional Escalation Support and Expertise to the Incident Management Processes involving AWS Infrastructure Billing or related issues

  • Leverage resource tagging to allocate costs and optimize resource planning

  • Assist in preparing cost analysis based on expected usage

  • Investigating reported and suspected outage issues, documenting issue, resolution, maintaining knowledge base of known issues.

  • Ability to provide technical skills and knowledge of coding in Cloud Infrastructures preferred

  • Interact with internal sales and delivery personnel, external partner personnel, and clients

  • Identify any issues related to invoicing, including bugs within tools

  • Monthly reporting

  • Report daily to senior management


What we’re looking for you to have:

AWS Business Professional; AWS Technical Professional; AWS Total Cost of Ownership Certifications; minimum of 2 Years of Technical Experience inclusive of 6 Months of Cloud Experience

  • Expert Excel skill mandatory

  • US Citizenship

  • Ability to pass a Federal Government background investigation

  • Coding background

  • Scripting languages

  • AWS or similar IT certifications

  • DevOps Engineer experience required

  • Experience documenting requirements

  • Strong written and verbal communication skills

  • Proficient at multi-tasking and proactive in work responsibilities

  • Superior attention to detail

  • Passion for providing great customer service



JHC offers full-time team members with a first-class benefits package, including company-paid health, vision, and dental insurance for employee and family, as well as paid time off, 401k, and cell phone and gym membership reimbursement. JHC Technology is a Service Disabled, Veteran-Owned Small Business. We look for innovative engineers that want to push boundaries, especially around cloud. We focus on four key areas: Cloud, Virtualization, Mobility, and Collaboration. We do significant work on Amazon Web Services and Microsoft Azure, as well as with SharePoint and Citrix. We work in the Federal Government, Commercial, and non-profit space. Our clients include small organizations that are just getting started in cloud all the way up to enterprise and agency data center migrations. We look for every opportunity to form repeatable and automated processes to streamline work and cost.